When you call into our office, you can expect to be asked many different questions.... and expect us to listen to your answers. We not only ask the basic questions, we want to know what you expect from your remodeling experience. What is important to you, what your requirements will be. If HSM Remodeling is a good fit for you and your project, our office staff will schedule a time for one of our Project Consultants to visit your home and discuss your project in more detail.First, we make a phone call to you before we come, confirming our visit. When we arrive, we ask more questions, sometimes the same ones, for the benefit of all those attending. In addition to the photos of our work on our website, we bring additional photos of previous work. They are filled with thought provoking design ideas. We discuss as many of the details of your project that we can at this point. Some potential clients know exactly what they want, and some have no idea. Most fall somewhere in the middle. Any starting point is fine with us. Over the years we have seen the gamut.... sometimes we are surprised, but we love a challenge. Due to our vast experience concentrating on residential remodeling, we can usually discuss a budget range of where you project may be.Depending on the size and complexity of your project, we will be able to suggest the best planning method. If the project is of considerable size, and would require the services of an architect, we can facilitate the process through bringing all parties together, developing a design, preparing a Scope of Work and an estimated investment for the project. If the project requires major design work, such as a kitchen, basement, or a major bathroom remodel, our In-House Design Team, consisting of a Residential Space If the project is more limited in scope and does not require the services of a designer, then we can prepare a Scope of Work, and an estimated investment for the project. Depending on the level of service required, there are fees required for this work. Fee amounts are based on the amount of work required. This is done to bring value to the service provided. How many times has someone said to you "Yes, it's a free estimate.... I'll get back to you". And they never do. We feel our approach gives both potential client and HSM Remodeling a vested interest in the project. You are serious about the project, and we are serious about doing the project for you. 
